Support

If you have any questions or problems please check the following sources

• Search for an answer in the FAQ-categories.
• Further details under Polysun Help (F1 button) and Tutorial (F11 button).
• Ensure you have the latest version of Polysun installed on your PC (Instructions).
• For further details please consult your distributor . In Polysun click on the ? mark in the menu bar and then on Support request to view the coordinates and the relevant licence indications of your distributor.

How and why update Polysun?

On start-up of Polysun the system will check for the availability of a new version. If an update is available an appropriate message will be shown on screen. Go through the following steps to update Polysun to the latest version:

• Close Polysun
• In the Windows Start menu click on Programs – Polysun – Polysun Updater
• In the Update menu download and install the appropriate update by clicking on the button Continue

Completing this procedure you will be able to take advantage of new features, templates and catalogue entries and rectify possible errors. The respective changes will be shown under Release Notes .